Frequently Asked Questions
Custom Builds and Ordering
All orders at this time will be done in person to person, we will discuss over email or phone if necessary to make sure all info is correct and accurate. We will require half down to start all builds.
Paint/Finish and Hardware
We only spray Nitrocellulose lacquer. This increases dry times by a week 10 days. Our guitars are sprayed with the thinnest application of "Nitro" to maintain the desired look and finish. A big part of our look and feel is a slight worn or relic'd finish, as though the guitar was made in that "Golden Age" and brought out to be played. The hardware is treated in a way to make it look played in as well. No overly shiny hardware here.
1-Off builds
Surprise us! We can get various species of wood. Many customer requests have led to future body designs and configurations. Just keep in mind we are "vintage" inspired!
Left Handed
We don't stock left handed bodies and necks, but have no problem doing "South Paw" builds and getting the correct parts for it.
Changes to a Build
There is currently no hard fast rule on when you can change something on a custom build, from paint to hardware. However just realize that if it takes additional time, that can lead to an increase in shop time thats usually a marginal expense.
Set Up
Your bel.Sonique Guitar has been set up to industry standard specs; flat necks and lowest action possible. Guitar 10-46 strings, bass 50-105 strings. Any additional requests such as string gauge can usually be done at no additional cost depending on the request.
Is a Case Included?
No. Unless you are local and can pickup, a case is not included with the posted purchase price. If the guitar is to be shipped, there is a flat $150 fee that includes the price of a case.
Shipping Rates
We use FedEx currently. There will be a flat $150 shipping fee applied to the purchase (this includes guitar case). This includes the necessary insurance. For international please contact directly.
Artist Discounts
We currently have a 3 tier system set up for artist endorsements. We can send you additional info as needed. Trust me I know how hard you're all working out there, we'll do what we can to help ya out!
Warranty/ Returns
Warranty/Return Policy: all sales are final, however we will hold our selves and our vendors accountable for one year on craftsmanship and defects. We will do whatever it takes to make sure you are satisfied.